6/25/2023 0 Comments Fetch package![]() This company needs major reform, or be shut down all together for not upholding their end of the contracts to the communities by NOT delivering packages in a professional manner. Additionally, packages show delivered to Fetch, but it's pretty common to not get the package till the next day or so, and thats if you get it all, or the correct package, or undamaged. how this company is still in business is beyond me. it really is a c*** shoot, a roll of the dice with this company. I do everything in my power to avoid packages going through Fetch. I have had packages go missing, heavy packages show up damaged, and or I get the wrong package. It is very apparent over the last couple years of the Fetch service to my apt community, that the drivers take zero pride in delivering packages with care and competence. Read MoreĠ Stars Rating - Absolute worse company ever. On December 19 of last year they dropped a package off at the wrong door on the complete opposite side of my complex, demonstrating that these drivers are careless & of questionable competence let ** also not overlook that this service is not free nor is it inexpensive as my complex has it built in monthly with my rent & there is no option to opt out. ![]() This is not the first time Fetch had mishandled a package of mine either. When I reached out to their customer service via a chat, the best response the customer service could give was Im notating this incident as if that does anything for me. Nobody knocked on my door or attempted delivery at any time. When I went into the fetch app, there was a notification stating that they had attempted to deliver my package twice, with no answer and that they would let me know when they could reschedule delivery. ![]() At 9:36 PM I receive a text stating that my delivery was unsuccessful and that I needed to reschedule. For the rest of the day, Im waiting for this large package and it never came. The other package was delivered with no issue. One of the packages, I received a notification that it was a large package (it contains a pillow) and that I needed to be home for the delivery as it couldnt be left at my door, which is fine because I work from home. On, I had two packages delivered from Amazon to fetch.
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